Error 214

[andrem18159523]

Hi.

I`m completely new to MAC and wanted to download Creativ Cloud installer ( Photoshop).

Error 214 happens all the time.

Can someone help please...

Sorry, for my english. No native speaker

[kglad · Accepted solution]

this is from Jeff A Wright​

Error 214 means the manifest for downloaded files is incorrect.  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.

[Taher26263985ugrt]

I fixed this problem, if you have Kaspersky do the following steps:

1- Setings / Network settings / Monitored ports 

    = > check Monitor  celected network ports only

2- Setings / Network settings / Encrypted connection scanning

    = > check Scan encrypted connections upon request from protection components

If that doesn't help disable following settings (After installation enable this option again)

- File Anti-Virus

- Firewall

-Application Control

[kglad]

@Taher26263985ugrt, thank you for your post.

[john291631926j4f]

Well I seem to have found a fix for my error code 214 I have Kaspersky and it has a banner block which when turned off allows the updates to happen. So probably worth trying that