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Error 214

New Here ,
Dec 10, 2016 Dec 10, 2016

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Hi.

I`m completely new to MAC and wanted to download Creativ Cloud installer ( Photoshop).

Error 214 happens all the time.

Can someone help please...

Sorry, for my english. No native speaker

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Dec 10, 2016 Dec 10, 2016

this is from Jeff A Wright

Error 214 means the manifest for downloaded files is incorrect.  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.

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Community Expert ,
Dec 10, 2016 Dec 10, 2016

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this is from Jeff A Wright

Error 214 means the manifest for downloaded files is incorrect.  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.

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New Here ,
Oct 02, 2022 Oct 02, 2022

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I fixed this problem, if you have Kaspersky do the following steps:

 

1- Setings / Network settings / Monitored ports 

    = > check Monitor  celected network ports only

2- Setings / Network settings / Encrypted connection scanning

    = > check Scan encrypted connections upon request from protection components

 

If that doesn't help disable following settings (After installation enable this option again)

- File Anti-Virus

- Firewall

-Application Control

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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@Taher26263985ugrt, thank you for your post.

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