Error 50

[maryamoskoie]

I cannot install Bridge because of error 50. I have tried to uninstall and reinstall the creative cloud million times but all attempts unsuccessful. No useful information on Adobe webpages and no way to contact the support team.

I am running it on Windows 10 64

[John T Smith]

Code 50 https://forums.adobe.com/thread/1432237

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

[maryamoskoie]

To contact them by chat or phone it wants me to choose the specific options none of them apply to my problem

[Aashu_Bhargava]

Hi maryamo97557528

Thanks for contacting us.

Error 50 is a common issue in some Windows 10 machines & some of Mac OS machine as well. Here is a step by step solution for it.

Whole process will take 45-50 minutes depending upon your internet connection speed.

1). From Task manager / Activity Monitor, end all Adobe process which include

Creative cloud, Adobe desktop service, core sync, cc libraries, ccx process etc.

2) Disable Adobe apps from Start-up in Task Manager (Windows only)

3) Download & run Creative cloud cloud cleaner tool & remove all Adobe CC apps from the machine, use below link

Use the Creative Cloud Cleaner Tool to solve installation problems​

4) Restart the Machine.

5)After Restart, from C drive > Program Files & Program files (x86) (Windows) & /library & ~/library (Mac) delete All Adobe folders

6) Again Restart the Machine.

7) Now after re-start, install creative cloud app & then from the app, install your required application.

Please try, it will work, if not then please contact our support helpline number. we'll glad to help you over remote support.

[Aashu_Bhargava · Accepted solution]

Thanks for contacting us.

Error 50 is a common issue in some Windows 10 machines & some of Mac OS machine as well. Here is a step by step solution for it.

Whole process will take 45-50 minutes depending upon your internet connection speed.

1). From Task manager / Activity Monitor, end all Adobe process which include

Creative cloud, Adobe desktop service, core sync, cc libraries, ccx process etc.

2) Disable Adobe apps from Start-up in Task Manager (Windows only)

3) Download & run Creative cloud cloud cleaner tool & remove all Adobe CC apps from the machine, use below link

Use the Creative Cloud Cleaner Tool to solve installation problems

4) Restart the Machine.

5)After Restart, from C drive > Program Files & Program files (x86) (Windows) & /library & ~/library (Mac) delete All Adobe folders

6) Again Restart the Machine.

7) Now after re-start, install creative cloud app & then from the app, install your required application.

Please try, it will work, if not then please contact our support helpline number. we'll glad to help you over remote support.