Error 72 installing creative cloud app

[geoffs76431513]

Error 72 installing creative cloud app

[Govardhan.V]

Are you using Windows computer or Mac ?

[geoffs76431513]

‌windows 32 bit

[Govardhan.V]

Did you tried running Creative Cloud setup as Administrator?

Follow below steps :

Step 1 :

Disable AntiVirus and Firewall temporarily.

Step 2 :

Move Creative Cloud setup.exe file from Downloads folder to C: drive.

Right click on Creative Cloud setup.exe and select " Run as Administrator"  option .

Still same ?? let me know the version of Windows OS.

[Sheena Kaul · Accepted solution]

Hi Geoff,

This link might help : Creative Cloud Install Issue - Error code: 72 - 2013 Mac Pro - Mavericks 10.9.5

Regards,

Sheena

[Pattie-F]

moving to Creative Cloud Download & Install

[Guest]

Es probable en el caso de Windows que el problema corresponda del mismo modo a la falta de una actualización, por lo tanto sugiero que en el caso de Windows 8-10 se apliquen las opciones de compatibilidad que el SO ofrece, y para el caso de Windows 7, aplicar las actualizaciones.