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klykins
Participant
February 14, 2012
Question

Error Code 101

  • February 14, 2012
  • 1 reply
  • 12539 views

I have been trying for 2 days to get the trial versions to download.  It takes 2 hours and when it's almost finished it gives me the error code 101.  I have gone through looking at the available memory and I have enough, but it just won't finish installing.  What am I missing?

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    1 reply

    Gautham_K
    Gautham_K
    Participating Frequently
    February 14, 2012

    Hi,

    Apologies for the inconvenience.

    What operating system are you using?

    This document contains a list of troubleshooting steps to resolve issues with the Adobe Download Assistant : Troubleshoot Adobe Download Assistant

    Though Error 101 mostly refers to available disc space, I would recommend going through the steps mentioned in the document as they resolve most issues with trial downloads.

    D
    dietermoreno
    Participant
    April 8, 2012

    Well how much disc space does free trial version of Adobe Creative Suite CS5 need?  It said it needed I think 5.4 GB and I had over 7 GB of disk space remaining on the C drive and when it finished installing with 1.21 GB disk space remaining on the C drive it gave the error 101 message but there still is 1.21 GB disk space and the download progress icon says its done downloading.  What do I do?

    癫
    癫者25_2
    Participant
    May 19, 2012

    Same problem.What's more unfortunately is that I've wasted almost 2 weeks trying to install Adobe Creative Suite CS5.5 and CS6.Everytime I tried,everytime I failed.I download it on the D drive and it has about 83GB remaining.I know many people have this issue but why can't Adobe staff solve it?Or Users can extract the install files manually?

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