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Error code 107

Explorer ,
Dec 03, 2023 Dec 03, 2023

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Hello, does anyone have the same problem? I can't update Lightroom Classic to version 13.0.1 since 2 days, there was no problem with Photoshop. I have reinstalled Creative Cloud, restarted Mac, it does not work. It always shows error code 107. (Lightroom Classic 13.0.1 / OS Ventura 13.6.1 )

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correct answers 1 Correct answer

Explorer , Dec 05, 2023 Dec 05, 2023
Hi, thanks for the message. I did an update for Photoshop at the same time and there were no problems. Only with Lightroom. I did the following and it helped. I don't want to try what happens when I put it back.
 
1. Open the path /Library/Application Support/Adobe/OOBE/Configs
2. then open the file "ServiceConfig.xml" with administrative rights
- Set the value "AppsPanel" to true to grant access to "Applications".
3. for the change to take effect, you must restart the Adobe service. Alternatively, y
...

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

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use the cc desktop app to uninstall your current version.

 

restart your computer 

 

use the cc desktop app to install the version(s) you want.

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Explorer ,
Dec 03, 2023 Dec 03, 2023

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I did that. With the result that I can no longer install Lightroom at all and I'm pretty annoyed now.

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

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suspend any apps (eg, av, firewall, antimalware etc) that could corrupt your download

change your default browser

retry installing.

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Adobe Employee ,
Dec 05, 2023 Dec 05, 2023

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Uh oh! That's weird. I checked and found that you have Photography plan. Do you get the same error with other apps?

Did you reboot your computer recently?

Let us know. We'll look into this for you.

Regards,

Shivangi

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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Hi, thanks for the message. I did an update for Photoshop at the same time and there were no problems. Only with Lightroom. I did the following and it helped. I don't want to try what happens when I put it back.
 
1. Open the path /Library/Application Support/Adobe/OOBE/Configs
2. then open the file "ServiceConfig.xml" with administrative rights
- Set the value "AppsPanel" to true to grant access to "Applications".
3. for the change to take effect, you must restart the Adobe service. Alternatively, your entire Mac (easier).
 
I was then able to install Lightroom and update to 13.02

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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thanks for the update.

 

if you have time, what did you mean by, "i don't want to try what happens when i put it back."?

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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Oh sorry for my bad English. I wanted to say, if I set the values back to "false", whether the error might happen again.

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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is there any problem with leaving then unchanged?

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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No! Not until this time, everything is normal. But I think that it can't be the point to have to change a file. But I'm going to leave it as it is for now.

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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ok

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New Here ,
Jan 25, 2024 Jan 25, 2024

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I am having the same problems with trying to update the lightroom. In CC desktop it sdays Updating 1% then it fails. This is the error code I get   

Exit Code: 107
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 0 warnings(s) 

FATAL: Error occurred in Expression Evaluator for expression '[IsEnterpriseDeployment]==true', check the expression
FATAL: Error occurred in install product workflow with error code 107 error message Invalid condition string specified, Missing variable: IsEnterpriseDeployment identified
ERROR: Invalid condition string specified, Missing variable 'IsEnterpriseDeployment' identified
-------------------------------------------------------------------------------------

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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@Me35047079kzfi 

 

have your restarted your computer and retried updating?

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New Here ,
Feb 02, 2024 Feb 02, 2024

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Yes I tried everything and still get the error

Exit Code: 107
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 0 warnings(s) 

FATAL: Error occurred in Expression Evaluator for expression '[IsEnterpriseDeployment]==true', check the expression
FATAL: Error occurred in install product workflow with error code 107 error message Invalid condition string specified, Missing variable: IsEnterpriseDeployment identified
ERROR: Invalid condition string specified, Missing variable 'IsEnterpriseDeployment' identified
-------------------------------------------------------------------------------------

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Community Expert ,
Feb 02, 2024 Feb 02, 2024

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this is a solution from someone else:
 
1. Open the path /Library/Application Support/Adobe/OOBE/Configs
2. then open the file "ServiceConfig.xml" with administrative rights
- Set the value "AppsPanel" to true to grant access to "Applications".
3. for the change to take effect, you must restart the Adobe service. Alternatively, your entire Mac (easier).

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Hello, same problem to me, and missing this OOBE map for me. Any ide????

Thank you!

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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unhide folders/files

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024

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Same issue for me. Error 107 when updating Lioghtroom (only). All other apps have been updated.

 

I localized OOBE folder but no "ServiceConfig.xml" file in it.

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Explorer ,
Mar 09, 2024 Mar 09, 2024

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This is just an idea that might help. Create the file "ServiceConfig.xml" with the following content and copy it to the OOBE folder. Restart your computer and repeat the update. Please let me know if it worked.


<config> <panel> <name>AppsPanel</name> <visible>true</visible> </panel> <panel> <name>FilesPanel</name> <masked>false</masked> </panel> <panel> <name>MarketPanel</name> <masked>false</masked> </panel> <feature> <name>SelfServeInstalls</name> <enabled>true</enabled> </feature> <feature> <name>BrowserBasedAuthentication</name> <enabled>false</enabled> </feature> <feature> <name>SelfServePluginsInstall</name> <enabled>true</enabled> </feature> <feature> <name>AppsAutoUpdate</name> <enabled>true</enabled> </feature> <feature> <name>AdobeFallbackForAUSST</name> <enabled>false</enabled> </feature> <feature> <name>AppsCategories</name> <enabled>true</enabled> <data> <categories> <category>beta-apps</category> </categories> </data> </feature> </config>

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New Here ,
Mar 10, 2024 Mar 10, 2024

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Hi

I have tried, still error. I have created that xml file, but not working. Starting to update, 1%, after that error again. Starting to be very annoying... 

 

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Community Expert ,
Mar 10, 2024 Mar 10, 2024

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did you restart your computer after adding the xml?

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Explorer ,
Mar 11, 2024 Mar 11, 2024

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It may also be useful to reinstall the Creative Cloud app.

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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SOLVED! Reinstalling Creative Cloud and fixing it solved the problem. Lightroom is updating now...

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Explorer ,
Mar 11, 2024 Mar 11, 2024

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Nice to hear that it worked.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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for others considering fixing and/or reinstalling:

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

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