Error code 107

[achimg93345602]

Hello, does anyone have the same problem? I can't update Lightroom Classic to version 13.0.1 since 2 days, there was no problem with Photoshop. I have reinstalled Creative Cloud, restarted Mac, it does not work. It always shows error code 107. (Lightroom Classic 13.0.1 / OS Ventura 13.6.1 )

[kglad]

use the cc desktop app to uninstall your current version.

restart your computer 

use the cc desktop app to install the version(s) you want.

[achimg93345602]

I did that. With the result that I can no longer install Lightroom at all and I'm pretty annoyed now.

[kglad]

suspend any apps (eg, av, firewall, antimalware etc) that could corrupt your download

change your default browser

retry installing.

[Shivangi_Gupta]

Uh oh! That's weird. I checked and found that you have Photography plan. Do you get the same error with other apps?

Did you reboot your computer recently?

Let us know. We'll look into this for you.

Regards,

Shivangi

[achimg93345602 · Accepted solution]

Hi, thanks for the message. I did an update for Photoshop at the same time and there were no problems. Only with Lightroom. I did the following and it helped. I don't want to try what happens when I put it back.

1. Open the path /Library/Application Support/Adobe/OOBE/Configs

2. then open the file "ServiceConfig.xml" with administrative rights

- Set the value "AppsPanel" to true to grant access to "Applications".

3. for the change to take effect, you must restart the Adobe service. Alternatively, your entire Mac (easier).

I was then able to install Lightroom and update to 13.02

[kglad]

thanks for the update.

if you have time, what did you mean by, "i don't want to try what happens when i put it back."?

[achimg93345602]

Oh sorry for my bad English. I wanted to say, if I set the values back to "false", whether the error might happen again.

[kglad]

is there any problem with leaving then unchanged?

[achimg93345602]

No! Not until this time, everything is normal. But I think that it can't be the point to have to change a file. But I'm going to leave it as it is for now.

[kglad]

ok

[Carlos368593676pj5]

como eu chego nesse diretório no MacOS? Não achei esse "/Library/Application Support/Adobe/OOBE/Configs" 😞
o meu problema é: não o consigo instalar o LrC, error 107

[kglad]

@Carlos368593676pj5 

did you restart your computer and then try installing using the cc desktop app?

[Me35047079kzfi]

I am having the same problems with trying to update the lightroom. In CC desktop it sdays Updating 1% then it fails. This is the error code I get   

Exit Code: 107
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 0 warnings(s) 

FATAL: Error occurred in Expression Evaluator for expression '[IsEnterpriseDeployment]==true', check the expression
FATAL: Error occurred in install product workflow with error code 107 error message Invalid condition string specified, Missing variable: IsEnterpriseDeployment identified
ERROR: Invalid condition string specified, Missing variable 'IsEnterpriseDeployment' identified
-------------------------------------------------------------------------------------

[kglad]

@Me35047079kzfi 

have your restarted your computer and retried updating?

[Me35047079kzfi]

Yes I tried everything and still get the error

Exit Code: 107
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 0 warnings(s) 

FATAL: Error occurred in Expression Evaluator for expression '[IsEnterpriseDeployment]==true', check the expression
FATAL: Error occurred in install product workflow with error code 107 error message Invalid condition string specified, Missing variable: IsEnterpriseDeployment identified
ERROR: Invalid condition string specified, Missing variable 'IsEnterpriseDeployment' identified
-------------------------------------------------------------------------------------

[kglad]

@Me35047079kzfi 

this is a solution from someone else:

1. Open the path /Library/Application Support/Adobe/OOBE/Configs

2. then open the file "ServiceConfig.xml" with administrative rights

- Set the value "AppsPanel" to true to grant access to "Applications".

3. for the change to take effect, you must restart the Adobe service. Alternatively, your entire Mac (easier).

[Csongor359310074dvd]

Hello, same problem to me, and missing this OOBE map for me. Any ide????

Thank you!

[kglad]

unhide folders/files

[Franck BREMEAULT]

Same issue for me. Error 107 when updating Lioghtroom (only). All other apps have been updated.

I localized OOBE folder but no "ServiceConfig.xml" file in it.

[achimg93345602]

This is just an idea that might help. Create the file "ServiceConfig.xml" with the following content and copy it to the OOBE folder. Restart your computer and repeat the update. Please let me know if it worked.

<config> <panel> <name>AppsPanel</name> <visible>true</visible> </panel> <panel> <name>FilesPanel</name> <masked>false</masked> </panel> <panel> <name>MarketPanel</name> <masked>false</masked> </panel> <feature> <name>SelfServeInstalls</name> <enabled>true</enabled> </feature> <feature> <name>BrowserBasedAuthentication</name> <enabled>false</enabled> </feature> <feature> <name>SelfServePluginsInstall</name> <enabled>true</enabled> </feature> <feature> <name>AppsAutoUpdate</name> <enabled>true</enabled> </feature> <feature> <name>AdobeFallbackForAUSST</name> <enabled>false</enabled> </feature> <feature> <name>AppsCategories</name> <enabled>true</enabled> <data> <categories> <category>beta-apps</category> </categories> </data> </feature> </config>

[Csongor359310074dvd]

Hi

I have tried, still error. I have created that xml file, but not working. Starting to update, 1%, after that error again. Starting to be very annoying... 

[kglad]

did you restart your computer after adding the xml?

[achimg93345602]

It may also be useful to reinstall the Creative Cloud app.

[Franck BREMEAULT]

SOLVED! Reinstalling Creative Cloud and fixing it solved the problem. Lightroom is updating now...