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Error code 16 on Photoshop and Premiere

Explorer ,
Oct 02, 2017 Oct 02, 2017

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I am still getting an error code 16 after closely following the instructions at this link:

Configuration error in Adobe Creative Cloud

I rebooted after updating the permissions and I am logged in with the Administrator account on Windows 10, 64 bit. The application installs without any errors, but will not launch, and I get the error 16 code.

I would like to figure this out without having to continually pull the application install files from the cloud, as its downloading 1.1 GB of data each time when I try to install Photoshop.

thanks

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correct answers 1 Correct answer

Explorer , Oct 02, 2017 Oct 02, 2017

thanks.  I realized that if I set the applications to run always as administrator, they work, so I just set that as the option under compatibility options for the executables.

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Community Expert ,
Oct 02, 2017 Oct 02, 2017

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Explorer ,
Oct 02, 2017 Oct 02, 2017

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thanks.  I realized that if I set the applications to run always as administrator, they work, so I just set that as the option under compatibility options for the executables.

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Community Expert ,
Oct 02, 2017 Oct 02, 2017

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you're welcome.

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