Error Code 192

[MurllinB]

So I tried backing some projects up to CC through Premiere Pro; however, it wouldn't let me as the options were greyed out. I went and checked and saw that the CC needed an update, but when updating it I received Error Code 192. I tried uninstalling multiple time, but it would still give me the same thing after each reinstall and repair.

[kglad]

do a clean reinstall:

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

[Apostle92627]

I've been having this issue for a while. I even tried the zip uninstaller. It said it uninstalled with some errors but not what those errors were from. I don't know what to do. Furthermore, I upgraded my account so I could have a team. I'm not sure if that had anything to do with it. I'm not tech-savvy enough to start with fresh installs.

[kglad]

did you follow the clean install steps?