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Lenildo Leite
Participant
September 30, 2019
Question

Error code 194:8 while trying to deactivate Adobe CS 5 Design Premium

  • September 30, 2019
  • 1 reply
  • 1084 views

Hi,

 

My company have 4 licenses of Adobe CS 5 Design premium, running on macs with macOS Sierra/High Sierra. recently we`ve aquired new macs and we are trying to deactivate the licenses on the old computers (we are sure the new machines can run those old applications, before this question pops up), but we face a warning that says "Deactivation was not succesful. Please try again" and the error code #194:8.

 

What can we do to solve this?

    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 30, 2019

    Please refer to this help article.   Learn to activate or deactivate Adobe apps.

    If that doesn't help, Contact Customer Care 

    I'm moving this question from forum Community Help to Get Started.

    Nancy O'Shea— Product User & Community Expert
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