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Correct answer kglad

that's from a poor connection with the secure adobe servers.  retry.

if the problem persists, try a different wired connection or confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 12, 2017

that's from a poor connection with the secure adobe servers.  retry.

if the problem persists, try a different wired connection or confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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