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Error Code 202 when Installing CC Update

New Here ,
Oct 23, 2018 Oct 23, 2018

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"There seems to be a problem in extracting files. It could be because there is no space on the disk (I have 256GB empty). For additional troubleshooting..."
I have read the Staff responses--forwarding people to a thread about a different error code.

I am receiving an A12E1 error when trying to install my Creative Cloud applications

That will not help me here.

I made sure I have no firewalls on or proxies in Network Preferences

Help?

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2018 Oct 24, 2018

Hi Thenaxxx,

Error 202 indicates the downloaded asset could not be download or extracted. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

As you have mentioned you have all the permissions, I would still insist in confirming that by checking the following help document: Preferences folder read-only error | Permissions issue, make sure all the folders listed in this document has full read and write permissions on your machine.

Also, it would he

...

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Community Expert ,
Oct 23, 2018 Oct 23, 2018

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Code 202 https://forums.adobe.com/thread/1485561

 

NOTE - This OLD FORUM link is no longer good, it goes to a generic page

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New Here ,
Oct 23, 2018 Oct 23, 2018

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That link goes to a "Page Not Found" Page

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Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

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Hi Thenaxxx,

Error 202 indicates the downloaded asset could not be download or extracted. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

As you have mentioned you have all the permissions, I would still insist in confirming that by checking the following help document: Preferences folder read-only error | Permissions issue, make sure all the folders listed in this document has full read and write permissions on your machine.

Also, it would help if you can turn off any anti-virus or internet security software installed on your machine for the time being.

Let us know if this helps.

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New Here ,
Apr 08, 2023 Apr 08, 2023

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this is what I get when using your advice link 

 

Error 404: Page not found.

This page isn't available. Try checking the URL or visit a different page

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Community Expert ,
Apr 08, 2023 Apr 08, 2023

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@Gundawg 

 

try a different browser. 

 

if that fails, what are you trying to download, and what's your os?

 

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