error code 202

New Here ,
Sep 15, 2021 Sep 15, 2021

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can some one help me for my issue?, its been couple day I try to fix my photoshop and lightroom. when I run the software it telling me that error code 202. Already contact the adobe support 4 times and there no solution for this, many way they try but still no progress, Im using windows 11 

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CC FAQ , Feature request , Installation , New user

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Arziqo, Error 202 occurs because the required security certificates are missing and invalid.  Please follow the suggestions offered in case ADB-21075359-Y9W6 and https://helpx.adobe.com/download-install/kb/licensing-errors.html to remove the Adobe-related entries.

 

If you continue to encounter problems, please update your active support case using the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html.  Support case ADB-21075359-Y9W6 is currently open and pending your response.

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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>using windows 11

 

Which means you are using a Beta TEST version, since that operating system has not been officially released by Microsoft

 

You need to tell Microsoft so that organization can fix their software

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New Here ,
Sep 18, 2021 Sep 18, 2021

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Hey, 

I'm using Windows 11 too and I have the same issue... 

I'll try to contact the support on monday

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Adobe Community Professional ,
Sep 19, 2021 Sep 19, 2021

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Check whether Adobe Certificate entries are avaiable in the Certificates-Current User > Personal>

 

https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html#delint...

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