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Error Code: 204

New Here ,
Jul 31, 2017 Jul 31, 2017

I am trying to install lightroom onto my laptop and i am given Error Code:204. Can anyone help me solve this issue so I can get it installed on m laptop? I just started a monthly subscription as well so I'm a little discouraged having to pay for something I am not able to use.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2017 Aug 01, 2017

Check whether the LAN settings is set to detect setting Automatically?

Disable Anti-Virus and Firewall temporarily and check.

Check whether there are any Adobe entries in Hosts file.

If using Wireless/ Wifi Connection , if possible try with wired Ethernet connection

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

Moving to Creative Cloud Download & Install​

Hi,

Please help me with your OS so that I can give you the troubleshooting steps to fix the issue.

Until then, please see Troubleshooting FAQ: What should I do if I have trouble downloading or installing Creative Cloud and...

Regards,

Sheena

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New Here ,
Aug 01, 2017 Aug 01, 2017

Sorry Sheena, what is OS?

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017

Apologies, that would be the operating system.

Windows or MAc?

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New Here ,
Aug 01, 2017 Aug 01, 2017

Windows

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Adobe Employee ,
Aug 01, 2017 Aug 01, 2017
LATEST

Check whether the LAN settings is set to detect setting Automatically?

Disable Anti-Virus and Firewall temporarily and check.

Check whether there are any Adobe entries in Hosts file.

If using Wireless/ Wifi Connection , if possible try with wired Ethernet connection

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines