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Participant
September 17, 2022
Question

Error Code 207 for Adobe CC

  • September 17, 2022
  • 2 replies
  • 225 views

Hey, I have had Adobe CC on my laptop for over a year and recently sent it in to have the fan fixed. I got it back and now Adobe CC no longer will allow me download any additional software. I followed the instrustions provided regarding error 207. I tried a wired and wireless connection in multiple different locations with different internet providers. I tried deactivating the firewall and antivirus that might interfere. I got in touch with my Univeristy tech support team at OSU. He remoted into my laptop and after an hour of trying different things we found that it is an issue where I cannot even connect to the Adobe CC servers somehow. Please if anyone has answers let me know. I have tried finding an Adobe tech support phone number on the website but I cannot find it. At the very least if someone has that number drop the link so I can contact an advanced professional who knows how the software and connectivity works so we can resolve this issue. Thanks

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2 replies

Peru Bob
Community Expert
Community Expert
September 17, 2022
quote

if someone has that number drop the link so I can contact an advanced professional who knows how the software and connectivity works so we can resolve this issue. 


By @Nolan Green OSU

 

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

kglad
Community Expert
Community Expert
September 17, 2022