Error Code 717

New Here ,
May 27, 2022 May 27, 2022

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Trying to install Photoshop 2022 on Windows 10 21H2.

Error message says "The installer you downloaded won't work on your computer. Choose 'OK' to download the installer that matches your Windows. Error Code: 717"
Pressing OK directs you to install the exact same installer. It's an endless loop.

The Creative Cloud installer does the same thing.

The desktop meets/heavily exceeds all System Requirements.

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Adobe Community Professional ,
May 27, 2022 May 27, 2022

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Moving thread to the Download & Install forum from Photoshop ecosystem

 

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Adobe Community Professional ,
May 27, 2022 May 27, 2022

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if that fails, what ms browsers are installed on your computer?

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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New Here ,
May 27, 2022 May 27, 2022

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In alternative downloads for my Windows cant download file - i see "Not found"

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Adobe Community Professional ,
May 27, 2022 May 27, 2022

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what country are you in?

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New Here ,
May 29, 2022 May 29, 2022

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Ukraine

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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what's your os version?

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New Here ,
May 29, 2022 May 29, 2022

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Windows 10 Pro 21H2 64-bit

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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LATEST

you should be clicking this link, 

 

kglad_0-1653841209522.png

 

if you are, and that's failing to download, try a different browser.  if that fails, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
May 27, 2022 May 27, 2022

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i have Microsoft Edge and Chrome

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