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Error code: 72?

New Here ,
Jun 09, 2014 Jun 09, 2014

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I receive "Error code: 72" when attempting to install ACC on Windows 7; what does the code mean, and what is the solution?


Thanks!

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Creative Cloud, Installation

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correct answers 1 Correct answer

New Here , Sep 10, 2014 Sep 10, 2014
Running the installer as an Administrator worked for me. Rightclick the installer -> "Run as Administrator"

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New Here ,
May 01, 2017 May 01, 2017

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Disable your antivirus programs (my is free AVG) and run as administrator. That seems to have done the trick for me, as I was getting cut off at the 2-3% mark. Now I am at a slow 16%.... I could send this after it works completely...but I am not patient. Give it a try.

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Adobe Employee ,
May 01, 2017 May 01, 2017

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Moving to Adobe Creative Cloud

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New Here ,
May 11, 2017 May 11, 2017

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What does this mean? I'm having this error and have no idea whatsoever what to do about it.

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New Here ,
May 30, 2017 May 30, 2017

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Extracting files first and finally running as administrator worked for me.

hope that helps

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New Here ,
Jul 04, 2017 Jul 04, 2017

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where are the files?  Runing windows 7.

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New Here ,
Jul 06, 2017 Jul 06, 2017

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what does "running as an administrator" mean? Such a pain in the @$$.

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Adobe Employee ,
Jul 07, 2017 Jul 07, 2017

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Hi Susan,

Are you on a windows machine or Mac?

Regards,

Sheena

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New Here ,
Jul 07, 2017 Jul 07, 2017

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Mac

Sent from my iPhone

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Adobe Employee ,
Jul 07, 2017 Jul 07, 2017

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Well for Mac, you can try on the root user account.

How to enable the root user on your Mac - Apple Support

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New Here ,
May 21, 2019 May 21, 2019

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I'm on Windows 10? and unsure

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New Here ,
Dec 08, 2017 Dec 08, 2017

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In Windows install all certificate that your problem will be solved.

Licensing and Use of Root Certificates | Symantec

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New Here ,
Dec 29, 2017 Dec 29, 2017

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Thanks for the solution. Great

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New Here ,
Mar 31, 2018 Mar 31, 2018

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  • Thank You its working.....will be get back if done

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