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Participant
April 9, 2015
Question

Error code :81

  • April 9, 2015
  • 3 replies
  • 8066 views

both pc and from mac

I get error code 81

This topic has been closed for replies.

3 replies

September 30, 2019

hghjkg

mistyd21380431
Participant
April 9, 2015

I am receiving this code because I downloaded twice , and the installers are both attempting to download the program at the same time. Check your downloads , cancel one.

Jeffrey_A_Wright
Community Manager
Community Manager
April 9, 2015

Maikitxu I would recommend reviewing the DLM.log file to determine the network configuration failure which is causing the error.  Details on how to locate the log files for the download can be found at Error downloading, installing, or updating Creative Cloud applications.