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georgeego888
Participant
January 24, 2017
Answered

Error code: P1

  • January 24, 2017
  • 2 replies
  • 5703 views

Hi everyone!

I got Error code: P1 while trying to install Photoshop CC trial version.

What`s the issue here?

Thanks!

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Georgeego888,

It seems that got error code: P1 while installing Photoshop directly from the website. I would request you to follow the steps mentioned in this link:- "Failed to install" error received when installing Adobe Creative Cloud desktop app​. Please try to install Creative Cloud and then install Photoshop from Creative Cloud.

Kindly share the results after trying these steps. In case you need further assistance with this, please share your OS version so that we may assist you with more specific instructions.

Thanks.

2 replies

L
lorrainem46316462
Participant
August 17, 2020

I wasn't installing Photoshop --  I was trying to install Creative Cloud --- error code is P1

Can you advise?  I need to update my password for Creative Cloud also.

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
January 24, 2017

Hi Georgeego888,

It seems that got error code: P1 while installing Photoshop directly from the website. I would request you to follow the steps mentioned in this link:- "Failed to install" error received when installing Adobe Creative Cloud desktop app​. Please try to install Creative Cloud and then install Photoshop from Creative Cloud.

Kindly share the results after trying these steps. In case you need further assistance with this, please share your OS version so that we may assist you with more specific instructions.

Thanks.

H
hikingmaniac
Participant
January 1, 2018

same result, error during installation of creative cloud and photoshop

_
_Jeff
Participant
January 22, 2018

The creative cloud app install just disappears with no warnings.  This after following the steps for the CC cleaner and wasting all night watching the Photoshop CC installer sit at 5% an then error out with "P1".

Adobe is horried.  Adobe is bloated crapware and we have to pay for it.  Keep your "adobe cloud", I have hardrives for my data.  Amazon and Google are true clouds, don't confuse people with your version of the term.

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