Error code P204 when installing

[joymwihia]

Hi Vlad,

I have been trying to follow the fixes for failure to install XD trial. I get P204 and sometimes 204 error.

I have checked the Powershell abouve and I get this:

Please help. I have Lenovo PC with Win 10 Pro v1709 Build 16299.192.

Windows PowerShell

Copyright (C) Microsoft Corporation. All rights reserved.

... Get-AppxPackage -name *VCLibs*

Name              : Microsoft.VCLibs.120.00

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X86

ResourceId        :

Version           : 12.0.21005.1

PackageFullName   : Microsoft.VCLibs.120.00_12.0.21005.1_x86__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.120.00_12.0.21005.1_x86__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.120.00_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

Name              : Microsoft.VCLibs.120.00

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X64

ResourceId        :

Version           : 12.0.21005.1

PackageFullName   : Microsoft.VCLibs.120.00_12.0.21005.1_x64__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.120.00_12.0.21005.1_x64__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.120.00_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

Name              : Microsoft.VCLibs.140.00

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X64

ResourceId        :

Version           : 14.0.25426.0

PackageFullName   : Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.140.00_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

Name              : Microsoft.VCLibs.140.00

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X86

ResourceId        :

Version           : 14.0.25426.0

PackageFullName   : Microsoft.VCLibs.140.00_14.0.25426.0_x86__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x86__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.140.00_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

Name              : Microsoft.VCLibs.140.00.UWPDesktop

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X64

ResourceId        :

Version           : 14.0.25426.0

PackageFullName   : Microsoft.VCLibs.140.00.UWPDesktop_14.0.25426.0_x64__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00.UWPDesktop_14.0.25426.0_x64__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.140.00.UWPDesktop_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

Name              : Microsoft.VCLibs.140.00.UWPDesktop

Publisher         : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

Architecture      : X86

ResourceId        :

Version           : 14.0.25426.0

PackageFullName   : Microsoft.VCLibs.140.00.UWPDesktop_14.0.25426.0_x86__8wekyb3d8bbwe

InstallLocation   : C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00.UWPDesktop_14.0.25426.0_x86__8wekyb3d8bbwe

IsFramework       : True

PackageFamilyName : Microsoft.VCLibs.140.00.UWPDesktop_8wekyb3d8bbwe

PublisherId       : 8wekyb3d8bbwe

IsResourcePackage : False

IsBundle          : False

IsDevelopmentMode : False

IsPartiallyStaged : False

SignatureKind     : Store

Status            : Ok

[kglad · Accepted solution]

you need win 10 anniversary build, Adobe XD System requirements

if you have that, Error downloading or updating Adobe Creative Cloud apps

[LarryGF]

We cannot upgrade the users PCs to 1709, as we use the Long-Term Servicing Branch of Windows 10.  Policy requires this to avoid the security problems and distractions of the full Windows 10 Enterprise branch.  Why does XD require 1709 or higher?

Larry

[kglad]

other than the obvious reasons, i don't know.

[LarryGF]

Sorry, I am unaware of the obvious reasons.  Would you please spell them out for me?

Larry

[kglad]

the engineers found it easier to design xd to work with the (then) latest win os and not spend time making it backward compatible.

[LarryGF]

Thanks, I guess that is very obvious.

Larry

[kglad]

you're welcome.