Error Code: P206

[theclarksonschool]

I am attempting to download adobe premiere pro. I get this error screen which says:

"We are unable to reach Adobe servers. Please check your internet connectivity and firewall settings, then click "Retry". (Error Code: P206)"

I have internet connection and the firewall is turned off. I have a MacBook Pro (retina 13in) running on macOS Sierra 10.12.3

Does anyone know how to overcome this error?

[kglad]

confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[theclarksonschool]

I did everything on that website and it did not solve the problem

[kglad]

were you able to connect to the secure adobe servers?

[theclarksonschool]

not the second one. but they said that was ok.

[kglad · Accepted solution]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[theclarksonschool]

They do not offer phone service help for premiere... only these forums.

[kglad]

read message 5.

[vid_uo]

I had this same problem with Acrobat DC.

I was, however; able to install the Creative Cloud Installer app.

Once I did that I was able to install the other CC apps from that interface.

[Billynair]

None of these worked for me, I'm on windows 7, and not sure if that is the issue, but, I did find the Microsoft "Easy Fix" for their "TLS 1.2 update" worked.

(not sure if I can post links)

https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-pro...

[KC1V5]

As a fellow 7 user (I thought I was the only one left), I too had the same problem, and your suggested fix solved it in seconds.

Many thanks to you!!!!

[kglad]

for others looking for an updated (from 2017) response, adobe increased their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html