Skip to main content
Participant
August 5, 2020
Question

Error in XD: Contact your system administrator about repairing or reinstalling it.

  • August 5, 2020
  • 1 reply
  • 1320 views

There’s a problem with Adobe XD. Contact your system administrator about repairing or reinstalling it.

 

Ive got this problem could you help me please?

Thank you!

 

<The Title was renamed by moderator>

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Legend
August 5, 2020

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobeXD-launches-into-white-screen-on-windows.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Participant
August 6, 2020

Hello there,

 

Unfortunately it does not resolve the issue!

 

Thank you!

HARSHIKA_VERMA
Community Manager
Community Manager
August 6, 2020

Thank you for trying the steps shared by Rishabh. Would you mind telling us if you are on starter plan or paid subscription?

 

Please also check if your system meets the requirements to install XD: https://helpx.adobe.com/in/xd/system-requirements.html

 

I am also moving this post to our Download and Install team for further assistance.

 

Hope it helps.

 

Thanks,

Harshika