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error message on adobe page

New Here ,
Mar 29, 2025 Mar 29, 2025

I recieve this error messages

Screenshot 2025-03-29 170647.png

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New Here ,
Mar 29, 2025 Mar 29, 2025

Screenshot 2025-03-29 170657.png

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Community Expert ,
Mar 29, 2025 Mar 29, 2025

change your default browser to an updated non-opera browser.  eg, chrome works well.

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Community Expert ,
Mar 29, 2025 Mar 29, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
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Community Expert ,
Mar 30, 2025 Mar 30, 2025

Did you try again?

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Adobe Employee ,
Mar 31, 2025 Mar 31, 2025
LATEST

ZV, beyond the suggestions offered by Kglad, I can confirm that your new individual plan is active. Are you trying to use the subscription on a computer or network managed by your school? ^JW

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