Error message when Elements starts installation process and halts

Report · Jan 18, 2012

Mac OS 10.7.2 on a 13" macBook Air 1.8 ghz intel Core i7 4 GB Ram 20GB unused SSD space, After clicking "trial" and entering my Admin pasword, the install starts but then halts with the following messages:

Exit Code: 24

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 18 error(s), 0 warning(s)

ERROR: DW001: Set payload cancelled status

ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState

ERROR: DW049: Payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} has an action "install" but no resultState

ERROR: DW049: Payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} has an action "install" but no resultState

ERROR: DW049: Payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} has an action "install" but no resultState

ERROR: DW049: Payload {52411D2C-81DD-442F-81C7-D867F6D73491} has an action "install" but no resultState

ERROR: DW049: Payload {60CB5C6D-5B99-45D3-BAB5-E7728182101E} has an action "install" but no resultState

ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState

ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState

ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState

ERROR: DW049: Payload {BC5880C9-E055-4E57-826A-749E79C498C2} has an action "install" but no resultState

ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState

ERROR: DW049: Payload {E6FE3234-EA6D-4F21-AF83-E7279A985CD1} has an action "install" but no resultState

ERROR: DW049: Payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} has an action "install" but no resultState

ERROR: DW049: Payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} has an action "install" but no resultState

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Camera Profiles Installer: User cancelled installation

ERROR: DW001: User cancelled the operation

-------------------------------------------------------------------------------------

Tried twice to download, Same message both times. What do I need to do? Have the trial started on an iMac. Leaving for a vacation Fri AM. Wanted to use this editor with the Air to learn the program.

Paul

Report · Jan 18, 2012

Check out the discussion on this thread for a solution: http://forums.adobe.com/message/4076788