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September 5, 2014
Question

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  • September 5, 2014
  • 1 reply
  • 654 views

My install of Photoshop CC failed during download with the error message:

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Charles\AppData\Local\Temp\{6451C8AE-D1A8-4B06-9A19-583A0AAC7146}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

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But I don't find anything in the path described.

The machine is an Asus desktop PC running Windows 8.1 (which I hate and despise) but was stuck with on this recently purchased PC.

Since I can't find the file or error code -2147024546 what is my next step to complete an install?

Thanks,

Charles    

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    September 5, 2014

    Charles the Microsoft Visual C++ 2012 Redistributable Package (x86) component of your operating system has become damaged.  You can reinstall it from Latest Supported Visual C++ Downloads.