Copy link to clipboard
Copied
My install of Photoshop CC failed during download with the error message:
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Charles\AppData\Local\Temp\{6451C8AE-D1A8-4B06-9A19-583A0AAC7146}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
-----------------------------
But I don't find anything in the path described.
The machine is an Asus desktop PC running Windows 8.1 (which I hate and despise) but was stuck with on this recently purchased PC.
Since I can't find the file or error code -2147024546 what is my next step to complete an install?
Thanks,
Charles
Copy link to clipboard
Copied
Charles the Microsoft Visual C++ 2012 Redistributable Package (x86) component of your operating system has become damaged. You can reinstall it from Latest Supported Visual C++ Downloads.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now