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DBLjan
Legend
November 1, 2016
Answered

Error when downloading Fuse CC

  • November 1, 2016
  • 2 replies
  • 1773 views

Im still stuck. But i get the impression, that Fuse is not worth the hassle. But the point is: the hassle, that should not even be. Like joziG said, im an end-user too and i just want to hit "install". I'm deeply dissappointed.

This topic has been closed for replies.
Correct answer DBLjan

We recently updated from OSX 10.10.x to 10.11.6 and InDesign CC 2017.

Yesterday I downloaded Fuse first try! …after failing downloading 30x times plus with CC 2015.

And we didnt change any network architecture.

Seems like the problem was not as client-based rather than version based.

But now I'm fine. Thanks anyway

2 replies

D
DBLjanAuthorCorrect answer
Legend
November 22, 2016

We recently updated from OSX 10.10.x to 10.11.6 and InDesign CC 2017.

Yesterday I downloaded Fuse first try! …after failing downloading 30x times plus with CC 2015.

And we didnt change any network architecture.

Seems like the problem was not as client-based rather than version based.

But now I'm fine. Thanks anyway

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 23, 2016

Excellent DLBJan!  I am happy to hear you were able to install successfully after updating to Mac OS 10.11.6.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 1, 2016

Moving this discussion to the Creative Cloud Download & Install forum.

DBLjan I am sorry that you are facing difficulties downloading and installing Fuse CC (Preview).  You can find the download option under the Previous Versions within the Adobe Creative Cloud desktop application.  You can find complete details on how to install Previous Versions of Creative Cloud applications at Download and install Creative Cloud apps​.

D
DBLjanAuthor
Legend
November 2, 2016

Didnt knew that, but if you'd check: Fuse has no older version. Any more ideas like this?

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 3, 2016

Hey Jeff, today its stuck at 4%.

…if it would fail at the same percentage every day, i would say my system is corrupt.

…but if its not my network-connection – you tell me.


DBLjan please verify that you are browsing to the User Library not the main root Library.  In the Finder if you hold down the Option key and select the Go Menu you will be given an option to Go to the User Library.  Please see the screen shot below regarding the contents of the User Library/Logs folder.

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