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Estou pagando mensalmente, e não consigo acessar fala que versão de avaliação expirou.

Walteny Marck
New Here ,
Jan 10, 2020 Jan 10, 2020

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Estou pagando mensalmente, e não consigo acessar fala que versão de avaliação expirou.

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Activation , Creative Cloud

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John T Smith Community Expert
Community Expert ,
Jan 10, 2020 Jan 10, 2020

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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Nancy OShea Community Expert
Community Expert ,
Jan 10, 2020 Jan 10, 2020

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Log-out of Creative Cloud and close your desktop app.  Then log-in again with your paid ID and password.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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