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exit code 146

New Here ,
Apr 30, 2018 Apr 30, 2018

While trying to install anything in CC

Exit Code: 146 -------------------------------------- Summary -------------------------------------- -

2 fatal error(s),

0 error(s),

1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeCameraRawProfile8.0All', version:10.3.0.59 FATAL: Error occurred in install of package (Name: AdobeCameraRawProfile8.0All Version: 10.3.0.59). Error code: '146' WARN: Unable to move file at "C:\adobeTemp\ETR8872.tmp\4\SharedApplicationData\Adobe\CameraRaw\CameraProfiles\Camera\Sony DSC-RX100\Sony DSC-RX100 Camera Vivid.dcp" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Sony DSC-RX100\Sony DSC-RX100 Camera Vivid.dcp" Error 1392 The file or directory is corrupted and unreadable.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it. -------------------------------------------------------------------------------------

Have followed all instructions on uninstalling, using CC cleaner, disabling anti virus etc. Still no luck. Please help as I'm currently paying for a product I cannot use.

Thanks

TOPICS
Creative Cloud
1.6K
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correct answers 1 Correct answer

Adobe Employee , May 01, 2018 May 01, 2018

Hi Adrianc25845351,

Sorry that you are still unable to resolve the error "Exit code 146" after trying the troubleshooting given here: Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud apps.

Just to confirm, have you also tried the the last three solutions on this page: Manually create the required directory , Verify file permissions , Try a different download link ?

If not then please give them a try, however if you have already tried this then try giving full read and

...
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Community Expert ,
Apr 30, 2018 Apr 30, 2018
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New Here ,
Apr 30, 2018 Apr 30, 2018

unfortunately I've already tried to resolve the issue this way a number of times without success

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Adobe Employee ,
May 01, 2018 May 01, 2018
LATEST

Hi Adrianc25845351,

Sorry that you are still unable to resolve the error "Exit code 146" after trying the troubleshooting given here: Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud apps.

Just to confirm, have you also tried the the last three solutions on this page: Manually create the required directory , Verify file permissions , Try a different download link ?

If not then please give them a try, however if you have already tried this then try giving full read and right permissions to all Adobe related folders on your machine and check.

Below are the folders where you need to correct the permission:

  • Program Files > Adobe
  • Program Files > Common Files > Adobe
  • Program Files (x86) > Adobe
  • Program Files (x86) > Common Files > Adobe
  • C:\Users\<user_name>\AppData\Local\Adobe
  • C:\Program DATA \Adobe

Process of setting permissions is given here: Preferences folder read-only error | Permissions issue.

Let us know if this helps.

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