Exit Code: 184

New Here ,
Aug 24, 2016 Aug 24, 2016

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Exit Code: 184

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.1.159

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.1.159). Error code: '184'

WARN: Unable to move file at "C:\adobeTemp\ETRA212.tmp\1\Application\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\PPRO\css\darker\main.css" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\PPRO\css\darker\main.css" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

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I have tried numerous times to update my photoshop cc software and I keep getting the above message. Please assist.

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correct answers 1 Correct answer

New Here , Dec 12, 2016 Dec 12, 2016
I spent a good 6-7 hours on a 184 error today and after support gave up i managed to fix it. Turns out i had a .dll file that was corrupted in one of the Adobe directorys and wouldn't move or delete even if i uninstalled Adobe CC or used the cleaner tool. After i changed the file name to .bak rebooted and deleted the file everything worked as beforeMine was located in C:\Program Files\Common Files\Adobe\Shell\CC.2017 and was called idicon.dll Hope this can help someone out since support can't se...

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Adobe Employee ,
Aug 24, 2016 Aug 24, 2016

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New Here ,
Nov 22, 2016 Nov 22, 2016

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I have the same question and have yet to figure this out.

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Adobe Community Professional ,
Nov 22, 2016 Nov 22, 2016

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New Here ,
Dec 12, 2016 Dec 12, 2016

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I spent a good 6-7 hours on a 184 error today and after support gave up i managed to fix it. Turns out i had a .dll file that was corrupted in one of the Adobe directorys and wouldn't move or delete even if i uninstalled Adobe CC or used the cleaner tool. After i changed the file name to .bak rebooted and deleted the file everything worked as before

Mine was located in C:\Program Files\Common Files\Adobe\Shell\CC.2017 and was called idicon.dll

Hope this can help someone out since support can't seem to figure it out.

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Had the same problem with incopy 2017. Renamed the idicon.dll to idicon.bak as suggested and it worked. Thanks

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Community Beginner ,
Apr 20, 2017 Apr 20, 2017

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Same problem with InDesign 2017. Renamed idicon.dll to idicon.bak and worked for me as well. Thank you so much emanuelr96213493

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New Here ,
Jun 04, 2017 Jun 04, 2017

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I had the same problem with InCopy 2017 and renaming idicon.dll to idicon.bak as suggested worked. Thank you so much!

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New Here ,
Jun 29, 2017 Jun 29, 2017

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THANK YOU SO MUCH!!! I too had this issue, but with InCopy 2017 (seems to be going around). I followed your steps exactly and PRESTO! All better. 🙂

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New Here ,
Jul 14, 2017 Jul 14, 2017

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Thanks for this I had exactly the same problem with indesign followed your instructions and it was fix straight away.  Thank you!!!  I have problems before with indesign but couldn't remember how I fixed it last time.  What I do remember is that it took me a long time to figure it out and caused me a huge headache.  This was simple easy and headache free. 

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New Here ,
Jun 01, 2022 Jun 01, 2022

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For me uninstalling adobe genuine service and then deleting the AdobePhotoshop folder or whatever program your trying to install in program files fixed the issue straight away

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