Failed installation of Lightroom 5 from Creative Cloud App Manager on Windows Vista 64Bit

[cjpekich2]

Hi,

I recently subscribed to the Creative Cloud. All applications from the App Manager downloaded and installed successfully, except for Lightroom 5, with the error message below. The LR5 download seems to be successful, but after about 2/3 of the way through the installation, it fails and gives this error:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR:

    -------------------------------------- Summary -------------------------------------

0 fatal error(s), 1 error(s)

-----------

Payload:

AdobeLightroom5CCMSetup-mul

5.2.0.0 {3f480018-d40f-429ab939-d1a53276944f}

-----------

ERROR:

Third party payload installer Install Lightroom 5 CCM.exe failed with

exit

code: 1603

I have tried several times with the same results. I don't have user account control on and do have administrator privileges. Any suggestions?

Thanks,

CJP

[Ashubijalwan1 · Accepted solution]

Hi cjpekich2,

Adobe Lightroom 5 is not compatible with Windows vista. Please check the below link for lightroom 5 tech specs.

http://www.adobe.com/products/photoshop-lightroom/tech-specs.html

Regards,

Ashish

[cjpekich2]

Thank you, didn't check into that before. I appreciate the info.

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