Fake email or misunderstanding?

Forum|Forum|1 year ago
January 22, 2025
1 reply
3498 views

Hello guys, I received an email from adobesign@adobesign.com saying "Purchase Confirmation and Order Status requests your signature on". I did not purchase anything from adobe and also the email adress where the email was sent it's not mine, i don't know how it ended up in my inbox. Is it a scam? I did not click on "review and sign" or anything but I don't want to end up paying 300 dollars for something I didn't buy.

Thank you!

Correct answer Jeffrey_A_Wright

then it's just typical fishing from a scammer looking for someone foolish enough to call them. don't you get these every day, usually about mcafee?

Cozmin, thanks for posting your question to this public discussion forum. I can confirm that the e-mail address you used to post to this forum does not have recent purchases or active subscriptions. I concur with Kglad's suggestions and recommend that you report the e-mail to your e-mail provider as a phishing or SPAM attempt.

If you would like more information about Adobe Sign, including the free offerings, Cozmin, then see https://adobe.ly/4jnNAPp. ^JW

kglad

Community Expert

adobesign.com is an adobe domain, but that desn't really mean much.

check your account, https://account.adobe.com

and check your credit card for pending payments.

do not reply to that email.

and that helpdesk number is scammer.

C

cozmin_5925Author

Participant

I did not have an account before receiving the email, so i don't have any orders or plans in my account. I've just created the account to post here. I also do not understand why i received the email because the email adress highlited in the screenshot below it's not mine. Currently no pending payments in my bank accounts.

Steve657

Participating Frequently

Cozmin, thanks for posting your question to this public discussion forum. I can confirm that the e-mail address you used to post to this forum does not have recent purchases or active subscriptions. I concur with Kglad's suggestions and recommend that you report the e-mail to your e-mail provider as a phishing or SPAM attempt.

If you would like more information about Adobe Sign, including the free offerings, Cozmin, then see https://adobe.ly/4jnNAPp. ^JW

Yep just had one of these too and was suspicious. Seems like it must be a nightmare to police these so the onus ends up with the resposibility of the reciepient or the email provider for not highlighting as SPAM.

I wondered what Corporate Responsibility there is to assist in preventing these emails and scams? Seems like as a customer you have to be either very savvy or learn the hard way.

Doesn't seem to be very much in the way of making customers aware that these things exist and that perhpas we should have some sort of occasional warning message?

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