filemaker pro 19 help

I’ve verified :

addons are enabled in internet explorer

security (enhanced) is removed in adobe

added filemaker server as a trusted site

if I click on the adobe account it takes me to my account the web which is logged in correctly

I’ve searched the claris community forums and asked with no responses.

My credentials work on another machine on the same filemaker pro 19 log in.

What setting could be off on my laptop that I am clearly missing.