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Participant
March 31, 2015
Question

Finding serial number for a boxed, Lightroom 5 upgrade

  • March 31, 2015
  • 1 reply
  • 644 views

Hello,

I have an upgrade disk for LR 5 purchased from Amazon, outer box, inner box, sleeve containing a disk, lots of numbers but none the 24-digit serial number. No help on the web site which says look on the box.  What to do?

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 31, 2015
    Participant
    March 31, 2015

    Thank you, but I have looked at that page. It says the serial number may be or should be somewhere on the box. But it isn't, or if it is I can't find it. What should I do next?

    Jerry J.

    kglad
    Community Expert
    Community Expert
    April 1, 2015

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html