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'fix host file' coming up when I use adobe creative cloud cleaner tool

New Here ,
Dec 24, 2023 Dec 24, 2023

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Screen Shot 2023-12-24 at 3.32.13 PM.png

macOS Monterey 12.1

 

How do i fix the host file and finish removing adobe, please help.

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CC FAQ , Creative Cloud

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Community Expert ,
Dec 24, 2023 Dec 24, 2023

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use a plain text editor and remove or comment out adobe references.

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Adobe Employee ,
Dec 27, 2023 Dec 27, 2023

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Hi @Nya344419152uaz,

The "Fix Host File" error in Adobe Cleaner Tool typically occurs when there is an issue with the hosts file on your computer. The hosts file is a plain-text file used to map hostnames to IP addresses before accessing the internet. Adobe applications often use the hosts file to verify the licensing of their products.

Please make sure of running the Cleaner tool with the administrator priviliges in the User account. 

Let us know if it brings any change.

Regards,

Shivangi

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