Foto Abo for two devices

[Rollo_21180605]

I have a Foto-Abo (20 GB) package since years for my PC. Do I need an extra package to pay for my laptop, or is one Abo enough for both devices?

[Ged_Traynor]

Hi

Take a look here

https://helpx.adobe.com/ie/download-install/using/install-apps-number-of-computers.html

[kglad]

one is enough for use on an unlimited number if sevices (but for you only).

you can install the cc desktop app from here https://creative.adobe.com/products/creative-cloud on as many computers as you own and use it to install all (or some, if you want) of your cc subscription programs. the only (insignificant for internet connected computers) limitation is that you can sign-in (and therefore start your adobe programs) on, at most, two computers at any one time.  

because you can sign out from either (or both) signed-in computers using a 3rd computer, this could not (imo) be easier.

https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.htm

[Rollo_21180605]

This is good news, but I can't find a button or similar.

My status is "Free trial subscription - 5 days left" how can I change this in my account?

[kglad]

@Rollo_21180605 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location

[Rollo_21180605]

I think that when I installed "Photo Subscription (20 GB)" on my laptop, my valid registration was overwritten. Where do I get this serial number now?
If I remove this installation on my laptop, I also have no valid installation for the PC, because of missing serial number ... 

[kglad]

@Rollo_21180605 

what exactly are you trying to install?

if an adobe subscription, there is no serial number and you would not see that prompt.

if you're trying to install photoshop elements, there's a serial number.  

if you're trying to install an old photoshop version (cs6 or earlier), there's a serial number.

[Rollo_21180605]

In german it is called Foto-Abo (20 GB), it is a package of   Photoshop, Adobe Lightroom, Adobe Lightroom Classic, Cloud-Speicherplatz 20 GB and so on.

[kglad]

the photography plan is subscription and has no serial number.

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[Rollo_21180605]

I have uninstalled and successfully reinstalled with the above link on my laptop.

No problem at all, but my status is still "Free trial subscription - 4 days left"

Also on my PC I see the same status - My worry is that I will eventually have to pay for two Foto-Abos.

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location

[Rollo_21180605]

I have now contacted support and was assured that I do not have to pay a second subscription (the subscription can be installed on two devices).
Unfortunately the note regarding this in the account is not apparent and confusing, my opinion.
Thanks for your efforts.

[kglad]

check your account to make sure you have only the plan(s) you expect

https://account.adobe.com