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Hello, I bought the Photoshop Elements product via Showroomprivée in France, I received a redemption code with 10 characters. I downloaded the Photoshop Elements application on my PC, but there is no way to convert this code into a serial number, the page I am sent to indicates that it does not exist (error404). https://www.adobe.com/go/getserial_fr
Thanks in advance.
go to (or its french translation), https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html
yes, 10 digits is not an adobe redemption code.
p.s. the safest way to purchase is directly from adobe. and today (in the usa, at least) there's a 30% off sale, https://www.adobe.com/products/photoshop-elements/buy-elements.html
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go to (or its french translation), https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html
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Yes, thank you, I finally saw this one after clicking elsewhere but then I need a 24 caracters code and not a 10 so I think this will not work with my current purchase. I will ask the seller. Thank you very much for your assistance.
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yes, 10 digits is not an adobe redemption code.
p.s. the safest way to purchase is directly from adobe. and today (in the usa, at least) there's a 30% off sale, https://www.adobe.com/products/photoshop-elements/buy-elements.html
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Yes that is what I thought, thank you, I had a refound without difficulty.
Great news I will see if it is available in France Thanks.
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you're welcome. (and good luck!)