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WebDev0105
Inspiring
November 7, 2018
Answered

getting a long list of "Adobe App Info" generic credentials

  • November 7, 2018
  • 2 replies
  • 26499 views

I have Creative Cloud and am logged into the desktop app. I have noticed recently that the more i use Cloud applications, the more new Adobe credentials I get stored to my Windows Credentials Manager. Just today, I launched Bridge and then Photoshop. After working for about an hour, I now have 44 "Adobe App" generic credentials added and 3 "Adobe User" credentials.

Why are credentials being stored?

Why so many?

Did something change with this latest version of the Cloud App (4.7.0.400)?

I am using Windows 7 Enterprise SP1 (64-bit).

I just did a "Repair" on my Creative Cloud Desktop App to correct the continuous prompt for login issue. The Credentials Manager had been clean at that time.

Thanks

    Correct answer WebDev0105

    Found this link that at least verifies that CC 2019 apps store user and license information in the Windows Credentials Manager:

    User and license information issues | CC 2019

    It does not explain why there are dozens of them stored.

    2 replies

    D
    Dejan24505512021a
    Participant
    May 18, 2022

    Such an old Topic, but still dozens of crendentials get stored - I don´t even use Adobe Apps, but installed the Creative Cloud Desktop App for presentation purposes.

     

    For the People who are still trying to remove the credentials in a non-manual way, here is how to do it.

     

    Open "Powershell". You can find it in the Windows Start Menu (Windows 10)

    Unfortunately I´ve already deleted my credentials, but the command should be like:

     

    cmdkey /list | % {if($_ -like " Target: LegacyGeneric:target=Adobe*"){cmdkey /del:($_ -replace " Target: ","")}}

     

    To better understand the command above, here is the simple version to delete "Part1" of the saved credentials:

    cmdkey /del:("LegacyGeneric:target=Adobe User OS Info(Part1)")

      C
      Chris Zuger @ Evripos
      Participant
      January 4, 2024

      If the generic credentials are giving you trouble use this (english - canada)

      cmdkey /list | Select-String "Adobe" -SimpleMatch | ForEach-Object { cmdkey /delete:($_ -replace "^.+?Target: ","") }
        J
        Jo29974413yefo
        Inspiring
        December 24, 2024

        You perhaps want to keep the User info entries and only remove the Adobe App Info (xxxxx)  ones

         

         

        cmdkey /list | Select-String "Adobe App Info" -SimpleMatch | ForEach-Object { cmdkey /delete:($_ -replace "^.+?Target: ","") }

         

         

         That way you don't have to logon again. I've put this in a scheduled windows task and it is excecuted when I logon.

        W
        WebDev0105AuthorCorrect answer
        Inspiring
        November 7, 2018

        Found this link that at least verifies that CC 2019 apps store user and license information in the Windows Credentials Manager:

        User and license information issues | CC 2019

        It does not explain why there are dozens of them stored.

          T
          TiredOfSloppySoftware
          Participant
          April 20, 2021

          That's great but I have to continually remove around 100 certs per day. It's messing up my company VPN ability.  How do I get it to stop loading these? I cleared it repeatedly. If they don't have a  solution, aside from me taking a half hour to clear these certs - then I have to dump acrobat.

            A
            active_Gem5FD3
            Participant
            December 7, 2021

            This is such a poor and sloppy design.  What are you doing Adobe?  You are just software, not an operating system, so please just work and keep my system clean from your leftovers.  You are leaving way to too much of a foot print on my computer and I am ready to dump you as well.  You are the leader and highest cost in your space, I expect more.  

             

            Attached just a few entries from today and its 8:30am.  Really?  

             

                

             

                

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