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talifiction1
talifiction1
Known Participant
June 10, 2020
Question

Getting a troubling message during installing my Adobe CS6 suite

  • June 10, 2020
  • 3 replies
  • 880 views

I have register my Adobe CS6 Suite Design and web premium - 6 years ago and installed it succefully on my iMac

Now i was trying to install it on my Macbook pro (i left the High Sierra version 10.13.6 in order to work with CS6)

But during my installment, I recieved the attached message. Can anyone from the staff member can check my account and my registered CS6 suite and tell me what is the specific problem?

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
June 10, 2020

Creative Suite 6 (CS6) is discontinued, no longer sold or supported.

  • Are you sure you entered the correct serial number?
  • From whom did you purchase CS6? 
  • If it wasn't purchased from Adobe, please contact the vendor who sold you the software.

 

Nancy O'Shea— Product User & Community Expert
    talifiction1
    talifiction1Author
    Known Participant
    June 13, 2020

    Thank u very much.

    I was approached by mail from this address: community_noreply@adobe.com

    subject: You have received a private message in the Adobe Support Community!

    and was asked to continue the forum discussion in a private messgae.

    The one who approached me was named: Adobe Phil Sievers

    and when i press on his name, i got this page:

    https://community.adobe.com/t5/user/viewprofilepage/user-id/17472653

     

    Do u think he is from Adobe team or a scam?

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 13, 2020

    scammer, read about scammers https://tinyurl.com/10791730

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 10, 2020

      I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

       

      talifiction1
      talifiction1Author
      Known Participant
      June 13, 2020

      Thank u very much.

      I was approached by mail from this address: community_noreply@adobe.com

      subject: You have received a private message in the Adobe Support Community!

      and was asked to continue the forum discussion in a private messgae.

      The one who approached me was named: Adobe Phil Sievers

      and when i press on his name, i got this page:

      https://community.adobe.com/t5/user/viewprofilepage/user-id/17472653

       

      Do u think he is from Adobe team or a scam?

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