Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Getting Premiere Pro 2025

Explorer ,
Jan 20, 2025 Jan 20, 2025

I have an adobe subscription for Premiere Pro.  I have seen lots of talk about 2025 and some cool new features.  I understand it came out in October.

When I check for updates PR says it is up to date and I am on 2024 24.6.4 (build 3).

I don't understand why I do not seem to have it available to me.

When will I be able to get 2025?

3.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025

Does your computer meet the minimum requirements?

https://helpx.adobe.com/premiere-pro/release-note/release-notes-premiere-pro.html

 

If so, try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 20, 2025 Jan 20, 2025

I have done the reset in creative cloud desktop.  ON the home page it shows icons including PRemiere Pro (25.1).  when I hover over it, it shows Open with the usual finger.  When I click on that icon it does nothing.  When I go to all apps, essential in your plan it shows Premiere Pro v25.1 and v24.6.4.  Here too, the OPEN button on Premiere Pro v25.1 does nothing.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025

Check if your firewall is blocking it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 20, 2025 Jan 20, 2025

I just checked and found it is installed on my computer.  However, when I try to run it I get this error:

screen

Adobe Premiere Pro.exe - System Error

X

x

The code execution cannot proceed because
MSVCP140_ATOMIC_WAIT.dll was not found. Reinstalling the
program may fix this problem.

r

OK

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025

update and repair your visual c++ programs.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025
LATEST

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 20, 2025 Jan 20, 2025

Yes my computer is well above the windows specs.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines