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tianyiz23712452
Participant
April 18, 2018
Answered

having a problem opening AE

  • April 18, 2018
  • 1 reply
  • 2019 views

after effects can't continue : licensing error:

your subscription entitles you to chinese simplified product version. please verify the language setting in your os, browser, and software download are set to chinese simplified. if you continue to have installation issues, please contact support

it happened after i switch os language to chinese,,,,,,,really need to use a chinese version right now

please help

This topic has been closed for replies.
Correct answer Kanikas

Hi Tianyi,

Please refer the thread shared below where a similar issue has been discussed:

After effects CC 2017 licensing error

Hope this helps!

Thanks

Kanika

1 reply

tianyiz23712452
Participant
April 18, 2018

my computer is already in chinese simplify, but it still happened

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
April 18, 2018

Hi Tianyi,

Please refer the thread shared below where a similar issue has been discussed:

After effects CC 2017 licensing error

Hope this helps!

Thanks

Kanika