Having problems installing Creative Suite 6.

[micktazer]

I get the error message:

Error Cannot open file "DesignWebPremium_CS6_LS16.7'z. It does not appear to be a valid archive.

If you downloaded this file, try downloading again.

I have tried downloading with Internet Explorer and Chrome.  Both give the same error message.  I want to install the software on a new computer, then uninstall it from the old one. 

Please help,

Michele

[Jeff A Wright]

Micktazer what is happening to the file extension?  Did you post the exact error?  The file extension should be .7zip not .7'z perhaps this is what is causing the error?

[Rameez_Khan]

Hi,

I think it's an incomplete download.

Thanks,

Rameez