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HELP i cannot install illustrator compatible issues

Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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I cannot install other apps that I want to install PR, AE LR but I already installed Adobe Photoshop. Please someone help me huhue

 

My PC SPECS: RYGEN 5600G, WINDOWS 11 23H2,  16GBRAM, SSD1 :130 FRESPACEE, SSD2 476 FRE SPACE 

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correct answers 1 Correct answer

Community Expert , Dec 11, 2023 Dec 11, 2023

update cc and then follow the link suggestions.

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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update your cc desktop app and retry.

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Adobe Employee ,
Dec 11, 2023 Dec 11, 2023

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Ajistic, sorry you can't install Premiere Pro, After Effects, and Lightroom. In addition to the suggestions offered by Kglad please see https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html for several solutions to allow a compatible computer to see the necessary applications.

 

Please update this public discussion, if you have any questions, @ajistic5EB8 .

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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will try all your suggestions

Thank you

 

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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there is something wrong too, I already installed Adobe Photoshop but adobe creative cloud said incompatible when I already used it now and the other apps are also in not compatible

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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update cc and then follow the link suggestions.

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Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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All fine now when I uninstalled and reinstall the Adobe Creative Cloud 3 times hahaha but thank you for all the replies. I really  appreciate that 🙂

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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you're welcome.

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