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Help. Installer failed to initialize. Photoshop CS6.

Community Beginner ,
Dec 24, 2016 Dec 24, 2016

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Oh, what a Christmas Eve.

Attempting to remedy problems with Photoshop CS6 by reinstalling. But what a mistake!

Uninstalled PS CS6 from my MacBook Pro (10.12.2) without problem, but on initiation of reinstall, this error: "Installer failed to initialize. This could be due to a missing file." What a mess.

The simple fix would be to ditch Photoshop and install an alternative, right? But I'd like to stick with this app which has served me so well over the years.

Please, a next step would be appreciated.

Happy Holiday.

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correct answers 1 Correct answer

Community Expert , Mar 23, 2017 Mar 23, 2017

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Adobe fix to Apple's problem https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Mar 23, 2017 Mar 23, 2017

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Community Expert ,
Mar 23, 2017 Mar 23, 2017

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CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Adobe fix to Apple's problem https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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New Here ,
Feb 01, 2018 Feb 01, 2018

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HATE how Adobe is forcing everyone to switch to their CC products.

Then they can control and increase monthly subscriptions at will!

I'm already paying close to $50/mth on other Adobe products.

BTW your customer service really is bad! Forums are so frustrating and time consuming. As you're making more money on subscriptions why don't you improve your customer service?

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