Hello i have a BIG BIG problem my network suddenly interrupted while i was activating my redemption code.
And when i tried to relog it says, "error this code has already been used".
How can i go to the next step number 4 - 5 ? can anybody please give me a contact number for adobe. ? I already payed 300 $.....
1 Correct answer
Start here:
Then select the applicable options for a CC app (like Photoshop or whatever CC app is part of the group you're trying to activate) then Licensing & Activation Help and you should get an option with a blue button that says Show me my contact options. Click that and it may give you a chat and a phone number. In the US it would, but I'm not sure about your country. This is the button in the US:
If you can type English (or if they have French chat help) I'd recommen
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1
Reply
Start here:
Then select the applicable options for a CC app (like Photoshop or whatever CC app is part of the group you're trying to activate) then Licensing & Activation Help and you should get an option with a blue button that says Show me my contact options. Click that and it may give you a chat and a phone number. In the US it would, but I'm not sure about your country. This is the button in the US:
If you can type English (or if they have French chat help) I'd recommend Chat because you can copy-paste your redemption code into a chat window easier than reading it over the phone:
You might check here in case there is an automatic way to get around the issue:
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