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Help with Acrobat Pro VI installation

Community Beginner ,
May 24, 2014 May 24, 2014

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I just purchased a new Mac Book Pro - I did a full migration from my old Pro, but ended up having to uninstall many of my Adobe programs because, while trying to free up space on my old Pro, I had accidentally deleted some app files which caused me to get error messages when I opened the programs.  Anyway -  I was able to reinstall all the programs on the new computer, except for Acrobat Pro VI - the CC installer is telling me that it is "Up To Date", even though it's not installed on my computer and it won't give me the option to install it.  Any help would be appreciated.  Thanks!

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correct answers 1 Correct answer

May 24, 2014 May 24, 2014

Hi,

You may follow the steps suggested in link below :

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

- Manish

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Community Beginner ,
May 24, 2014 May 24, 2014

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I meant to say Acrobat XI!!!

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May 24, 2014 May 24, 2014

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Hi,

You may follow the steps suggested in link below :

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

- Manish

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Community Beginner ,
May 24, 2014 May 24, 2014

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Thank you - this worked. I used the cleaner to get rid of the program files and then reinstalled the CC installer.

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