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Participant
December 12, 2014
Question

How can I activate my paid license (Adobe Acrobat 9 Standard) on my new laptop?

  • December 12, 2014
  • 1 reply
  • 520 views

A few years ago, I bought Adobe Acrobat 9 Standard and loaded it on my Sony Vaio laptop (Windows 7).

This laptop is now dying and I loaded Adobe Acrobat 9 Standard on my new Lenovo laptop (Windows 😎 - BUT IT WOULDN'T ACKNOWLEDGE MY LICENSE KEY.

Because I use this for work, I opted for the 30-day trial, but this is unacceptable. 

How can I get the new installation to acknowledge my Adobe Acrobat 9 Standard license key?!

sincerely,

Desperate

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 12, 2014

what message do you see after entering your serial number?

Participant
December 12, 2014

I don't recall exactly, but something like invalid license key or number.

kglad
Community Expert
Community Expert
December 12, 2014

FYI - it's a valid license key.


retry and post a screenshot if this is not the message, Error "The serial number is not valid for this product" | Creative Suite