how can i cancel a product if I order it twice by mistake?

[ayalat63819334]

[Anushri]

Hello ayalat63819334,

Please specify which product you want to cancel .

For cancellation refer : Cancel your membership or subscription | Creative Cloud

Regards

Anushri Attre

[ayalat63819334]

hi,

im trying to cancel the product:

Creative Cloud Student and Teacher Edition (one-year)‎

thank you,

ayala

[Anushri]

Hello ayalat63819334,

To cancel Creative Cloud Student and Teacher Edition click on the same link i have provided you and  follow steps under :

Cancel an annual membership (individual or team)

****If you are located in a country listed here then please contact our support team directly to cancel your membership status click here Contact Us

Regards

Anushri Attre

[Pattie-F · Accepted solution]

Ayala,

Monthly plan

If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.

If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please please contact our support team directly.

Annual Plan

If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.

Pattie