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Participant
November 19, 2019
Answered

How can I change the Creative Cloud Download Cache?

  • November 19, 2019
  • 2 replies
  • 483 views

Hi, I have problem with updating my Creative Cloud Programs.

So here is the thing:

All my Creative Cloud Stuff is installed on my G: drive because my C: only has 60 GB and is mostly full. Now, when I want to update for example Photoshop, Creative Cloud wants to download it in a cache on my C: drive. But as I said, it only has like 1 GB of free space, the update cancels and I get an error message which tells me to make more space. But that's simply impossible.

Now I wanted to change the cache directory. I came across a solving method which said, that I had to change my browser download path. The thing was, I already changed it to my F: drive. I also changed all the download directorys of my other browsers, but it's still now working.

I hope you guys can help me out, because I'm not able to contact the Adobe Support (don't ask me why).

 

Please forgive my bad english. I hope you can read it anyway 🙂

This topic has been closed for replies.
Correct answer Lenzbert

So I finally managed to contact the Adobe Support. And their only way of troubleshooting is to buy a bigger drive or make some space.

That was not the answer I was hoping for but I think I have to accept that. So everyone who has the same problem as me: Stop waisting your time on searching another method to solve this problem. There is no other way to solve this problem...

2 replies

LenzbertAuthorCorrect answer
Participant
November 19, 2019

So I finally managed to contact the Adobe Support. And their only way of troubleshooting is to buy a bigger drive or make some space.

That was not the answer I was hoping for but I think I have to accept that. So everyone who has the same problem as me: Stop waisting your time on searching another method to solve this problem. There is no other way to solve this problem...

Peru Bob
Community Expert
Community Expert
November 19, 2019

The best solution is to get a larger C drive.

LenzbertAuthor
Participant
November 19, 2019

I know, but I don't have the money to afford a new SSD with more space. Isn't there any other way to change this?