How can I deactivate Dreamveawer from a pc that cannot connect to Internet anymore?

[chiaraf80748395]

Hi all I need to deactivate Dreamweaver from my old pc in order to install it on a new one. The big problem is that my old PC cannot connect to Internet anymore. What can I do?

[Ned Murphy · Accepted solution]

Contact Adobe Support thru chat and ask them to reset your activations.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

[Pattie-F]

Hi Chiara,

In cases where you don't have access to your previous computer, you can ask Adobe Support to help you deactivate.

Have your serial number or Adobe ID ready, and then contact us.

Pattie