How can I get a refund after paying for a prepaid plan for Creative Cloud membership

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Aug 20, 2021 Aug 20, 2021

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Hi, I was a student for 3 years, and was subscribing for a creative cloud membership. And money was drawn from my account, because of an "prepaid plan". Now that I am not a student, I don`t want this anymore. How can I get a refund of the money I was paying for this? I can not use this anymore since I am not a student any longer. 

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Activation , Creative Cloud , Installation , New user

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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Hi there, please check the following Help entry for details on how to cancel your current Creative Cloud subscription:
» https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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There is an early termination fee of 50%.  To avoid fees, wait until your 12th month of service to cancel.

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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